# Contextual inquiry: what it is and how it works · Zorraquino
> A contextual inquiry combines conversation and observation while a person carries out activities in their usual environment.
URL: https://www.zorraquino.com/en/dictionary/contextual-interview

# Contextual inquiry

A contextual inquiry combines conversation and observation while a person carries out activities in their usual environment

What it means, how it is used and where it comes up, with its related concepts.

[The whole glossary](https://www.zorraquino.com/en/dictionary)

## What it is and how it works

It helps understand tools, interruptions and constraints that do not come up in an abstract conversation. The researcher should ask questions without unnecessarily disrupting the task. The analysis should consider how the observer's presence may influence behaviour.

Also known as

Contextual interview

Topics

[Research and insights](https://www.zorraquino.com/en/dictionary/category/investigacion-e-insights)

## Related concepts

- [In-depth interview](https://www.zorraquino.com/en/dictionary/in-depth-interview)
- [Sentiment analysis](https://www.zorraquino.com/en/dictionary/sentiment-analysis)
- [Thematic analysis](https://www.zorraquino.com/en/dictionary/thematic-analysis)