# Heuristic evaluation: what it is and how it works
> A heuristic evaluation reviews an interface against usability principles to identify problems and prioritise improvements.
URL: https://www.zorraquino.com/en/dictionary/digital-marketing/heuristic-analysis.html

# Heuristic evaluation

A heuristic evaluation reviews an interface against usability principles to identify problems and prioritise improvements

What it means, how it is used and where it comes up, with its related concepts.

[The whole glossary](https://www.zorraquino.com/en/dictionary)

## What it is and how it works

It is carried out by people who know the method and the context. It can detect inconsistencies, missing information or difficulties in recovering from errors. Its findings are expert judgements that should be complemented with usability testing and behavioural data.

Also known as

Heuristic analysis

Topics

[Experience and service design](https://www.zorraquino.com/en/dictionary/category/experiencia-y-diseno-de-servicios)

## Related concepts

- [Usability](https://www.zorraquino.com/en/dictionary/internet/usability.html)
- [Usability testing](https://www.zorraquino.com/en/dictionary/ux/usability-testing.html)
- [User interface](https://www.zorraquino.com/en/dictionary/internet/user-interface.html)