# Slack: what it is and how it works · Zorraquino
> Slack is a team communication platform that organises conversations and connects them with other tools. It can use channels and messages to coordinate work.
URL: https://www.zorraquino.com/en/dictionary/digital-marketing/slack.html

# Slack

Slack is a team communication platform that organises conversations and connects them with other tools. It can use channels and messages to coordinate work

What it means, how it is used and where it comes up, with its related concepts.

[The whole glossary](https://www.zorraquino.com/en/dictionary)

## What it is and how it works

A conversation does not automatically replace a record of a decision. The team needs to agree which information is documented, where it is kept and who keeps it current. The platform's usefulness depends on those practices as well as its features, and is not measured solely by a reduction in email.

Topics

[Marketing and sales](https://www.zorraquino.com/en/dictionary/category/marketing-y-ventas)

## Related concepts

- [Yammer](https://www.zorraquino.com/en/dictionary/digital-marketing/yammer.html)
- [Workplace from Meta](https://www.zorraquino.com/en/dictionary/digital-marketing/facebook-workplace.html)
- [Workflow](https://www.zorraquino.com/en/dictionary/lean/workflow.html)