# Usability: what it is and how it works · Zorraquino
> Usability describes how easily specific people achieve goals with effectiveness, efficiency and satisfaction in a context of use.
URL: https://www.zorraquino.com/en/dictionary/internet/usability.html

# Usability

Usability describes how easily specific people achieve goals with effectiveness, efficiency and satisfaction in a context of use

What it means, how it is used and where it comes up, with its related concepts.

[The whole glossary](https://www.zorraquino.com/en/dictionary)

## What it is and how it works

It is evaluated with defined tasks and users. A solution can be usable in one environment and problematic in another. It is better to observe results, errors, effort and feedback than to reduce it to an aesthetic judgement.

Topics

[Experience and service design](https://www.zorraquino.com/en/dictionary/category/experiencia-y-diseno-de-servicios)

## Related concepts

- [Usability testing](https://www.zorraquino.com/en/dictionary/ux/usability-testing.html)
- [User research](https://www.zorraquino.com/en/dictionary/ux/user-research.html)
- [Heuristic evaluation](https://www.zorraquino.com/en/dictionary/digital-marketing/heuristic-analysis.html)