# Automated processes · UX Trends 2019 · Zorraquino > Artificial intelligence goes mainstream. URL: https://www.zorraquino.com/en/trends/ux-trends-2019/automated-processes ![Automated processes: Artificial intelligence goes mainstream.](https://cdn.sanity.io/images/0w1142l8/production/15078c5204cee516f5fc0a05e7736df7afc4d737-1600x1200.webp/automated-processes-artificial-intelligence-goes-mainstream.webp?w=1600&fit=max&auto=format&q=85) Trend 02 # Automated processes 1. [UX Trends 2019Home](https://www.zorraquino.com/en/trends/ux-trends-2019) 2. [Trend 01Ergonomic UX](https://www.zorraquino.com/en/trends/ux-trends-2019/ergonomic-ux) 3. [Trend 02Automated processes](https://www.zorraquino.com/en/trends/ux-trends-2019/automated-processes) 4. [Trend 03UX research](https://www.zorraquino.com/en/trends/ux-trends-2019/ux-research) 5. [Trend 04Buttonless](https://www.zorraquino.com/en/trends/ux-trends-2019/buttonless) 6. [Trend 05Invisible UX](https://www.zorraquino.com/en/trends/ux-trends-2019/invisible-ux) 7. [Trend 06Dark UX](https://www.zorraquino.com/en/trends/ux-trends-2019/dark-ux) 8. [Trend 07UX writing](https://www.zorraquino.com/en/trends/ux-trends-2019/ux-writing) 9. [Trend 08UX search](https://www.zorraquino.com/en/trends/ux-trends-2019/ux-search) 10. [Trend 09Physical experiences](https://www.zorraquino.com/en/trends/ux-trends-2019/physical-experiences) 11. [Trend 10Visual trends](https://www.zorraquino.com/en/trends/ux-trends-2019/visual-trends) Automated processes Artificial intelligence goes mainstream. ## Artificial intelligence How does AI influence UX? Thanks to it, and to the task automation it brings, designers are becoming increasingly strategic professionals who focus on designing personalised, relevant, intelligent and efficient experiences in which the human factor remains essential and irreplaceable. The good use of artificial intelligence emerges as an ally to improve the work and the results of UX design: automatic videos, recognition patterns, virtual assistants, automated A/B testing… It is a growing pattern that will keep growing in the coming years. A very promising technology that has to be learnt, but that can make designers' lives easier and help them concentrate on the most essential part of their work. Often seen as an enemy, AI can become a great ally. ## Cases 01 / 05 Zorraquino spotlights 1. 01 Artificial intelligence will not replace designers; it complements their work, as a support. 2. 02 AI used as an assistive technology, not as a replacement for work. 3. 03 Designers will become the strategists who organise creative and optimisation work. ## More on the trend ### References - [Diseño centrado en el ser humano: 4 formas en las que la IA hará tu UX más inteligente](https://medium.com/repensareducativo/dise%C3%B1o-centrado-en-el-ser-humano-cuatro-formas-en-que-la-inteligencia-artificial-har%C3%A1-tu-ux-m%C3%A1s-8968f0bdce06) - [How AI has started to impact our work as designers](https://uxdesign.cc/how-ai-will-impact-your-routine-as-a-designer-2773a4b1728c) - [How AI solves UX/UI design problems](https://uxdesign.cc/how-ai-solves-ux-ui-design-problems-9769a8757424) - [AI Is Changing the Way We Look At the Future of UX](https://dzone.com/articles/ai-is-changing-the-way-we-look-at-the-future-of-ux) - [How Netflix Uses AI and Data to Conquer the World](https://www.linkedin.com/pulse/how-netflix-uses-ai-data-conquer-world-mario-gavira) - [Web Design AI: Giving Websites the Power to Design Themselves](https://edgylabs.com/web-design-ai-giving-websites-the-power-to-design-themselves) - [Will Machine Learning Be the Death of Content A/B Testing?](https://venturebeat.com/2018/04/30/will-machine-learning-be-the-death-of-content-a-b-testing) - [How to Improve Your Website with Artificial Intelligence](http://blog.zoominfo.com/artificial-intelligence-website) Pages 37–64 of the report [![UX research: Growing interest in user research.](https://cdn.sanity.io/images/0w1142l8/production/ceda1f9ca401f8f3f2f1f3e2e781c355bbb84345-1280x720.webp/ux-research-growing-interest-in-user-research.webp?w=1600&fit=max&auto=format&q=85)](https://www.zorraquino.com/en/trends/ux-trends-2019/ux-research) Next trend · 03 [UX research](https://www.zorraquino.com/en/trends/ux-trends-2019/ux-research)