# Invisible UX · UX Trends 2019 · Zorraquino
> The user experience you cannot see.
URL: https://www.zorraquino.com/en/trends/ux-trends-2019/invisible-ux

![Invisible UX: The user experience you cannot see.](https://cdn.sanity.io/images/0w1142l8/production/410a5ef909f6a9577f1d39d55e4496da6dcf1c3c-1600x983.webp/invisible-ux-the-user-experience-you-cannot-see.webp?w=1600&fit=max&auto=format&q=85)

Trend 05

# Invisible UX

1. [UX Trends 2019Home](https://www.zorraquino.com/en/trends/ux-trends-2019)
2. [Trend 01Ergonomic UX](https://www.zorraquino.com/en/trends/ux-trends-2019/ergonomic-ux)
3. [Trend 02Automated processes](https://www.zorraquino.com/en/trends/ux-trends-2019/automated-processes)
4. [Trend 03UX research](https://www.zorraquino.com/en/trends/ux-trends-2019/ux-research)
5. [Trend 04Buttonless](https://www.zorraquino.com/en/trends/ux-trends-2019/buttonless)
6. [Trend 05Invisible UX](https://www.zorraquino.com/en/trends/ux-trends-2019/invisible-ux)
7. [Trend 06Dark UX](https://www.zorraquino.com/en/trends/ux-trends-2019/dark-ux)
8. [Trend 07UX writing](https://www.zorraquino.com/en/trends/ux-trends-2019/ux-writing)
9. [Trend 08UX search](https://www.zorraquino.com/en/trends/ux-trends-2019/ux-search)
10. [Trend 09Physical experiences](https://www.zorraquino.com/en/trends/ux-trends-2019/physical-experiences)
11. [Trend 10Visual trends](https://www.zorraquino.com/en/trends/ux-trends-2019/visual-trends)

Invisible UX

The user experience you cannot see.

## The no UX

Every year we see things we thought were impossible become possible. Some people already have an assistant in the living room that runs the house, many have started paying without carrying a wallet, and in some places sellers already know what we like before we even ask…

Conveniences that improve and enrich the user experience, with invisible, minimal, transparent designs that cannot be seen, while screens and buttons gradually disappear.

In many cases, UX design can be said to be invisible, but that does not mean it disappears. On the contrary, it is more complex and more present than ever, but behind the scenes.

## Cases

01 / 05

Zorraquino spotlights

1. 01  
Design you cannot see is now more complex, although simpler for the user. Back-end design.
2. 02  
Computing capabilities are integrated organically and invisibly into the context of life. No screens, no buttons: completing actions through gestures and facial features.
3. 03  
Removing the friction around passwords and having to memorise and change them… greater security through each human being's unique physiognomy.

## More on the trend

### References

- [Invisible UI: a hidden opportunity for great UX](https://www.usertesting.com/blog/invisible-ui)
- [The User Interface Vanishes: How Smartware Will Change the User Experience](https://www.uxmatters.com/mt/archives/2018/02/the-user-interface-vanishes-how-smartware-will-change-the-user-experience.php)
- [Making Facial Recognition Smarter With Artificial Intelligence](https://www.forbes.com/sites/jenniferhicks/2018/09/30/making-facial-recognition-smarter-with-artificial-intelligence/#2d6e06f0c8f1)
- [Google Discover begins rolling out to google.com on mobile web](https://9to5google.com/2018/10/27/google-discover-web-rolling-out/)
- [‘Pagar por la cara’ gracias a la estrategia de ‘pagos invisibles’ de BBVA](https://www.bbva.com/es/bbva-pone-marcha-estrategia-pagos-invisibles/)
- [Fitbit Charge 3 hands-on: An all-week fitness tracker with the soul of a smartwatch](https://www.macworld.com/article/3298682/fitness-hardware/fitbit-charge-3-hands-on.html)
- [Domino’s Pizza: el placer de la experiencia de usuario](https://www.mastermarketingdigital.com/everriculum/2018/05/25/dominos-pizza-placer-la-experiencia-usuario/)
- [Facial recognition software for vending machines](https://www.canadianvending.com/machines-accessories/facial-recognition-software-for-vending-machines-4878)
- [Máquinas expendedoras inteligentes: Coca-Cola usa el reconocimiento facial para darte beneficios al reciclar](https://www.coca-colamexico.com.mx/historias/maquinas-expendedoras-inteligentes-reconocimiento-facial)
- [True Frictionless Access Control](https://www.stonelock.com/)

Pages 129–155 of the report

[![Dark UX: Dark patterns.](https://cdn.sanity.io/images/0w1142l8/production/ac700f9b1398d47f41d1576ec6b850596a72ebda-1200x675.webp/dark-ux-dark-patterns.webp?w=1600&fit=max&auto=format&q=85)](https://www.zorraquino.com/en/trends/ux-trends-2019/dark-ux)

Next trend · 06

[Dark UX](https://www.zorraquino.com/en/trends/ux-trends-2019/dark-ux)
