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KPI

A KPI is a key indicator chosen to assess progress towards a specific objective

What it means, how it is used and where it comes up, with its related concepts.

What it is and how it works

It should have a definition, a source, a frequency and an owner. What sets it apart from any other metric is its usefulness for decision-making. A dashboard with too many KPIs can make it hard to see what needs attention.

Related concepts

KPI: what it is and how it works · Zorraquino