Onboarding
Onboarding supports a person at the start of a relationship or while learning about a product, service or organisation
What it means, how it is used and where it comes up, with its related concepts.
What it is and how it works
It aims to help them understand what they need and reach a first valuable result. It can combine information, setup and support. Its success is measured by the ability to start using the offering, not just by completing welcome screens.