Shadowing
Shadowing is a research technique that observes a person while they carry out activities in their usual context
What it means, how it is used and where it comes up, with its related concepts.
What it is and how it works
It helps uncover steps, interruptions, tools and workarounds that may go unnoticed in an interview. It requires agreeing on the conditions of observation and respecting privacy. The researcher should record facts and keep them separate from their own interpretations.
Topics