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System Usability Scale

The System Usability Scale, or SUS, is a ten-item questionnaire used to collect a rating of perceived usability

What it means, how it is used and where it comes up, with its related concepts.

What it is and how it works

It produces a score from zero to one hundred through a specific calculation procedure. That score is not a percentage of tasks completed. It should be interpreted in context and combined with observation of use to understand what to improve.

Also known as

SUS

Related concepts

References