Customer experience
at the point of sale

Branding y Experiencia de Usuario Kutxabank

Branding + digital

  • Brand expression
  • Brand experience
  • Digital retail
  • Strategic digital consultancy
  • User experience
  • User interface
  • Development: front & back-end
  • Phygital experiences
  • Customer experience
  • Communication strategy
  • Branded content

Kutxabank

Bilbao | 2015-2016

We used digital signage, phygital experiences, relationship marketing and the brand's customer contact points to provide the new Kutxabank branch in with a new personality and technology. The branch contains several tech elements, such as a digital check-in area, tablets, internet and mobile banking points and a large video wall.

By combining design, technology, development and innovation we have created a unique brand experience that promotes their branding and manages to build a strong identity and association. Our work involved focusing development on improving the business and enhancing customer experience via the digital contact points.

We have developed a technology solution to enable content to be managed and updated using a cloud-based system, whereby information can be segmented and displayed at a specific point or all points at once - remotely, simply and effectively. We are currently run the design, development, coordination and management of all the branch’s digital content.

Anuaria Awards 2016
Selection | Miscellany
 
 

Branding + digital

  • Brand expression
  • Brand experience
  • Digital retail
  • Strategic digital consultancy
  • User experience
  • User interface
  • Development: front & back-end
  • Phygital experiences
  • Customer experience
  • Communication strategy
  • Branded content
 
Cloud Digital Signage HTML Kutxabank
kutxabank phygital experiences videowall flagship
kutxabank interface design tablet videowall flagship
Digital Signage Design Kutxabank Flagship
kutxabank usability tablet flagship
User experiences and business-oriented development

Branding + digital

  • Strategic digital consultancy
  • Communication strategy
  • Integrated campaigns
  • User experience
  • Branded content
  • Brand expression
  • Information architecture
  • Search engine marketing
  • Digital Advertising
  • Development: front & back-end
  • Web analytics & optimization
  • Data and reporting

Kutxabank

Bilbao | 2015-2016

We transferred all of Kutxabank’s offers and products to an attractive digital environment, supported by a positive user experience and aided by tools for serving users and the brand, such as product simulators, or a custom card design service.

We included the bank’s entire financial offering under a single channel, to provide a simple user experience and focus content on conversion.

Anuaria Awards 2016
1st Prize | Best digital asset
 
 

Branding + digital

  • Strategic digital consultancy
  • Communication strategy
  • Integrated campaigns
  • User experience
  • Branded content
  • Brand expression
  • Information architecture
  • Search engine marketing
  • Digital Advertising
  • Development: front & back-end
  • Web analytics & optimization
  • Data and reporting
 
Kutxabank Phygital Experiences

We transferred all of Kutxabank’s offers and products to an attractive digital environment, supported by a positive user experience and aided by tools for serving users and the brand, such as product simulators, or a custom card design service.

We included the bank’s entire financial offering under a single channel, to provide a simple user experience and focus content on conversion.

 
kutxabank simulador diseño de interfaz

We transferred all of Kutxabank’s offers and products to an attractive digital environment, supported by a positive user experience and aided by tools for serving users and the brand, such as product simulators, or a custom card design service.

We included the bank’s entire financial offering under a single channel, to provide a simple user experience and focus content on conversion.

 
Kutxabank Product Service Design

We transferred all of Kutxabank’s offers and products to an attractive digital environment, supported by a positive user experience and aided by tools for serving users and the brand, such as product simulators, or a custom card design service.

We included the bank’s entire financial offering under a single channel, to provide a simple user experience and focus content on conversion.

 
kutxabank service design product

We transferred all of Kutxabank’s offers and products to an attractive digital environment, supported by a positive user experience and aided by tools for serving users and the brand, such as product simulators, or a custom card design service.

We included the bank’s entire financial offering under a single channel, to provide a simple user experience and focus content on conversion.

 
Kutxabank Responsive Design

We transferred all of Kutxabank’s offers and products to an attractive digital environment, supported by a positive user experience and aided by tools for serving users and the brand, such as product simulators, or a custom card design service.

We included the bank’s entire financial offering under a single channel, to provide a simple user experience and focus content on conversion.