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Engagement

Engagement describes the degree of involvement of an audience with a brand, content or product

What it means, how it is used and where it comes up, with its related concepts.

What it is and how it works

Depending on the context, it can be observed through behaviours such as participation, repeat use or interaction. There is no single formula valid for every channel. To compare results, it is necessary to define which actions are counted and which denominator is used.

Variants and linked concepts

  • Engagement metric. An engagement rate needs to define actions and a calculation base. Formulas from different platforms may not be comparable.

Related concepts

Engagement: what it is and how it works · Zorraquino