Trend 06
The return of text
The return of text
Reading and writing the new interface
Cases
01 / 05Zorraquino spotlights
- 01
The rise of messaging and chatbots calls for cultivating the skill of concise writing again.
- 02
The next challenge: anticipatory writing and chatbots based on artificial intelligence.
- 03
Another pending challenge: bringing emotions into the conversation and making text messages even more human.
More on the trend
References
- Chatbots Trends 2017
- https://www.accenture.com/es-es/insight-tendencias-fjord-2017?src=SOMS
- http://www.techworld.com/picture-gallery/personal-tech/9-best-uses-of-chatbots-in-businessin-uk-3641500/
- https://www.solomarketing.es/las-tendencias-clave-en-experiencia-de-usuario-ux-para-2017/ Typeform
- Aprender idiomas con un bot
- http://bots.duolingo.com/ Domino’s
- Ayuda a ahorrar en casa, pone dispositivos en reposo, ayuda a organizar eventos.
- Help Judy save the case
Pages 64–81 of the report
